Job Overview Join JoyRyde Limited, where we’re revolutionizing the rental car industry through cutting-edge AI technology and innovative strategies. We’re searching for a dynamic and results-driven Operations Manager to lead our operational efforts and propel our fast-growing startup to new heights.
Position Details
- Location: Lagos
- Job Type: Full-time, Contract (12 months)
- Pay: ₦1,500,000 per month
- Employer: JoyRyde Limited
Key Responsibilities
- Fleet Management: Oversee the operations of our AI-powered rental car fleet, ensuring optimal utilization and maintenance.
- Customer Support: Deliver exceptional customer experiences by managing and improving support systems.
- Vendor Relations: Cultivate strong relationships with vendors and expertly manage purchasing activities.
- Team Leadership: Recruit, train, and inspire a high-performing team to drive operational success.
- Process Optimization: Monitor performance metrics, eliminate inefficiencies, and implement scalable solutions to streamline operations.
What We’re Looking For
- Excellent Communication: Flawless English skills, both written and verbal; US/UK accents are a bonus.
- Operational Expertise: Proven experience in operations management, with fleet management being a significant advantage.
- Data-Driven: Strong analytical skills for informed decision-making.
- Innovative Mindset: A passion for innovation and a drive to achieve exceptional results.
- Detail-Oriented: Exceptional attention to detail and a relentless work ethic.
Why Join JoyRyde?
- Impactful Role: Be part of a cutting-edge startup that is transforming the mobility industry.
- Competitive Compensation: Enjoy competitive pay, performance bonuses, and ample opportunities for growth.
- Innovative Environment: Work with a team that’s leading the way in AI-driven car rentals.
Minimum Qualifications
- Undergraduate degree in a relevant field (required).
- Minimum of 5 years of work experience, preferably in operations management.
- Advanced fluency in English.
Application Challenge
As part of the application process, demonstrate your strategic thinking skills. Assume you’re the Operations Manager and address the following scenario:
Scenario:
Rental car fleet utilization dropped from 85% in December to 25% in January.
Additional Information:
- Vehicle Listings and Customer Feedback: https://turo.com/us/en/drivers/44914926
Task:
Send an email to [email protected] answering the following:
- Analysis: What do you attribute the drop in utilization to?
- Recommendations: Suggest actions to address the issue. Prioritize your recommendations, explaining the rationale and considering a maximum budget of $3,000 USD.
- Forecast: Create a 90-day forecast for utilization rates after implementing your recommendations.
How to Apply
Submit your application and the required task via email to [email protected]. Join us and be a driving force in reshaping the future of rental cars with JoyRyde Limited.