Operations Manager

Job Overview Join JoyRyde Limited, where we’re revolutionizing the rental car industry through cutting-edge AI technology and innovative strategies. We’re searching for a dynamic and results-driven Operations Manager to lead our operational efforts and propel our fast-growing startup to new heights.

Position Details

  • Location: Lagos
  • Job Type: Full-time, Contract (12 months)
  • Pay: ₦1,500,000 per month
  • Employer: JoyRyde Limited

Key Responsibilities

  • Fleet Management: Oversee the operations of our AI-powered rental car fleet, ensuring optimal utilization and maintenance.
  • Customer Support: Deliver exceptional customer experiences by managing and improving support systems.
  • Vendor Relations: Cultivate strong relationships with vendors and expertly manage purchasing activities.
  • Team Leadership: Recruit, train, and inspire a high-performing team to drive operational success.
  • Process Optimization: Monitor performance metrics, eliminate inefficiencies, and implement scalable solutions to streamline operations.

What We’re Looking For

  • Excellent Communication: Flawless English skills, both written and verbal; US/UK accents are a bonus.
  • Operational Expertise: Proven experience in operations management, with fleet management being a significant advantage.
  • Data-Driven: Strong analytical skills for informed decision-making.
  • Innovative Mindset: A passion for innovation and a drive to achieve exceptional results.
  • Detail-Oriented: Exceptional attention to detail and a relentless work ethic.

Why Join JoyRyde?

  • Impactful Role: Be part of a cutting-edge startup that is transforming the mobility industry.
  • Competitive Compensation: Enjoy competitive pay, performance bonuses, and ample opportunities for growth.
  • Innovative Environment: Work with a team that’s leading the way in AI-driven car rentals.

Minimum Qualifications

  • Undergraduate degree in a relevant field (required).
  • Minimum of 5 years of work experience, preferably in operations management.
  • Advanced fluency in English.

Application Challenge

As part of the application process, demonstrate your strategic thinking skills. Assume you’re the Operations Manager and address the following scenario:

Scenario:

Rental car fleet utilization dropped from 85% in December to 25% in January.

Additional Information:

Task:

Send an email to [email protected] answering the following:

  1. Analysis: What do you attribute the drop in utilization to?
  2. Recommendations: Suggest actions to address the issue. Prioritize your recommendations, explaining the rationale and considering a maximum budget of $3,000 USD.
  3. Forecast: Create a 90-day forecast for utilization rates after implementing your recommendations.

How to Apply

Submit your application and the required task via email to [email protected]. Join us and be a driving force in reshaping the future of rental cars with JoyRyde Limited.

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